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About Us Body Piercing Jewellery . com is the internet shop of EUROPIERCE WORLDWIDE Ltd, whose professional staff is completely dedicated to your total satisfaction through the development of safe, comfortable and flexible, highly bio-compatible materials. Piercing jewellery is now a strong part of everyday fashion, We believe that customers purchasing piercings and the jewellery to wear as part of their body, should be able to do so in the safest possible way. We adopt this as our ethical policy, and have a forward plan to lead the industry in the evolution of a safe practice of body art.
It is important to understand that all the information on this website is only based on our experience, industry standards, discussions with Environmental Health authorities and their guidelines.
If you have any suggestions, questions or comments please email us at sales@body-piercing-jewellery.com
Europierce Worldwide Ltd is registered with Company House, under Registration Number 5299269. |
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and add them to the shopping cart. All prices are in UK Pound Sterling. We have provided each product price with an average conversion in US Dollars for shoppers from the United States. Please bear in mind it is an average based on currency exchange rates of the moment, but only the final exchange rate used by your bank (or credit card company) is true and a difference may occur in the total of your order and it may show a little bit higher or lower on your own statement. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to complete the order and get your jewellery selection on its way to you..
We accept credit card payment. If you are shopping from North America or anywhere else outside the UK, place your order in Pound Sterling (British) and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard, Visa Debit, Solo, and more.... All payment will be processed through PROTX Secure Payments or if you choose it, via PayPal.
You can also pay via Bank Transfer for your order. Just e-mail us your order number and we will be pleased to send you our Bank Details.
All jewellery supplied is new and unused. Our jewelry is not supplied sterile and it is your responsibility to clean all items before insertion (check the FAQ). Similarly, all local legislation issues are the responsibility of the purchaser. Please inform yourself of all possibilities before purchase.
This website will be constantly updated. We reserve the right to revise all prices and to refuse the sale of any product on this website. |
Shipping And Handling Please note that we will not be able to guarantee delivery before Christmas as most of our body jewellery is shipped from our French Factory from now on.
SHIPPING your Body Jewellery
These are the general guidelines on how we ship our body jewellery, and they can vary slightly according the item ordered. We did offer free shipping before, but following the recent move of our production unit, we can no longer offer this.
You will find in your shopping cart the new shipping prices according your order and location.
We ship all items worldwide !
IMPORTANT NOTE : You will not be charged VAT if you are outside Europe. To disable the VAT charge, tick the exemption box during the cherckout process and enter your Country in the prompt provided.
If you are in Europe, you can also disable the VAT charge by ticking the box during the checkout process, but you MUST enter your VAT Number in the prompt provided. This is only if you are a trading company with a valid VAT number (or TVA). Retail customers will be charged VAT.
Please bear this in mind when shopping as all prices shown in our catalog are INCLUSIVE of VAT and therefore showing you a higher price than the final total to pay if you are allowed exemption for exports.
In any case, please make sure you input the correct delivery address in the checkout, as we cannot be held responsible for mail lost in the post because of mistakes in the address fields.
Please note that you will be presented with a choice for Invoice and Delivery address in the checkout process. We will ship your order to the Delivery address together with the Invoice and payment receipt. If you have a special request for the delivery, please use the "Shipping And Handling" field in the checkout process.
All customers will be responsible for complying with their country's importation laws and taxes (if applicable), and all goods are shipped at your own risk. We cannot be held responsible for loss or delays of orders shipped. |
Delivery Schedule Please note that we will not be able to guarantee delivery before Christmas as most of our body jewellery is shipped from our French Factory from now on.
We will try to fill and despatch your order your order within 72 hours of receipt. However, please note that in particularly busy periods and depending on the type of product you ordered, we will still normally send your order to you within 15 business days . International orders are generally received in under 21 business days.
We always keep a considerable stock of many items, but the body jewellery range we propose here is astronomical and therefore it is impossible to have everythng in stock. This is why we also manufacture to order accordingly. Please consider this when you make your order and allow us a bit of time to complete your order when it comes to unusual sizes and customisations.
The following is part of one of the several e-mails we received ...
"...Just wanted to email and let you know what a fantastic service your provide. Was stunned to receive my order this morning, recorded delivery! And am now walking around the office sporting my new sparkly closure less than 48 hours from placing the order. Very impressed indeed, and shall definitely be ordering from you again in the future. Thanks again, you deserve every success, Regards. Samantha Meeson Management Accountant "
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Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax Charges Europierce Worldwide Ltd is a VAT registered company, and therefore VAT will show on the shopping cart and on your final Invoice.
Prices shown in the catalog pages are VAT inclusive at 17.5%. Your Shopping cart will show the VAT amount accordingly.
UK customers will be charged VAT at the standard rate. European customers will be charged VAT unless exemption is claimed, in which case a valid VAT Regristration number is required.
Customers outside the European Union will be not be charged VAT.
IMPORTANT NOTE : You will not be charged VAT if you are outside Europe. To disable the VAT charge, tick the exemption box during the cherckout process and enter your Country in the prompt provided.
If you are in Europe, you can also disable the VAT charge by ticking the box during the checkout process, but you MUST enter your VAT Number in the prompt provided. This is only if you are a trading company with a valid VAT number (or TVA). Retail customers will be charged VAT.
Please bear this in mind when shopping as all prices shown in our catalog are INCLUSIVE of VAT and therefore showing you a higher price than the final total to pay if you are allowed exemption for exports.
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Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card are being processed via either Protx or PayPal on highly secure servers. They are not held in clear text on any web site.
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Guarantee We guarantee our commitment to suplly High Quality and grade of jewellery using the latest advances in material technology at low prices.
At Body-Piercing-Jewellery.com, we are keenly aware of the fact that there is still a lot of uncertainty about shopping through the Internet. We totally understand this, and we wish to re-insure our online visitors of our status as serious on-line merchants committed to providing all customers with the products that they want, whilst maintaining the highest levels of security & service.
We are body jewellery manufacturers and we supply chain stores and distributors around the world, including Argos in the UK. We count a customer base of more than 10 000 retail customer accounts, and we supply as well high street shops and online shops.
At Body-Piercing-Jewellery.com we are confident that the products we supply are of the highest possibly quality (because we make most of them) and that our customers will be 100% happy with their purchases. Nevertheless , due to the nature of the products that we supply, we must insist that for hygiene reasons, we do not accept any return. We therefore encourage you to be very careful when you order, and make sure you select the right size, colour and or specification of the product you wish to buy. If any help is needed, please e-mail us for assistance before you purchase. We are sure you will understand this as this policy is also ongoing in the major chainstore "Argos" (UK) for body jewellery products.
This does not affect your statutory rights.
In any event, please advise by email atguarantee@body-piercing-jewellery.com for a reference number.. We will acknowledge any complaint within 5 working days, and to advise you how long we would expect to take to resolve the complaint. We will keep you informed throughout the process.
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Reaching Us Our promise to you is that we will deal with any representation in a fair, effective and confidential manner by email. If you do not receive complete satisfaction, please contact our Customer Services Manager, Patrick Poli via e-mail.
To reach us, please email FIRST on sales@body-piercing-jewellery.com, alternatively, fax us on +44 (0)7092 357 754 or write to us at
body-piercing-jewellery.com EUROPIERCE WORLDWIDE Ltd 39 Ashley Road Boscombe Spa BOURNEMOUTH BH1 4LG UNITED KINGDOM.
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Privacy Policy Any information you provide at the time of ordering, or through email, is collected and stored by Eurtopierce Worldwide Ltd.. and is the only information that will be collected from you or held about you. Information is collected lawfully and held securely by Europierce Ltd in accordance with the Data Protection Act 1998. It is used solely for the purpose of fulfilling your order.or the provision of customer and marketing services from Europierce Worldwide Ltd only. If you do not wish to receive any marketing information, send a blank e-mail tounsubscribe@body-piercing-jewellery.com
To check the information we hold about you, please email Patrick Poli responsable for privacy@europierce.co.uk We will reply to email addresses we hold against a customers refence number. We guarantee the correction or deletion of any faulty data according to your instructions.
body-piercing-jewellery.com and EUROPIERCE WORLDWIDE Ltd do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposesData collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposes |
Returns Policy At Body-Piercing-Jewellery.com, we are keenly aware of the fact that there is still a lot of uncertainty about shopping through the Internet. We totally understand this, and we wish to re-insure our online visitors of our status as serious on-line merchants committed to providing all customers with the products that they want, whilst maintaining the highest levels of security & service.
We are body jewellery manufacturers and we supply chain stores and distributors around the world, including Argos in the UK. We count a customer base of more than 10 000 retail customer accounts, and we supply as well high street shops and online shops.
At Body-Piercing-Jewellery.com we are confident that the products we supply are of the highest possibly quality (because we make most of them) and that our customers will be 100% happy with their purchases. Nevertheless , due to the nature of the products that we supply, we must insist that for hygiene reasons, we do not accept any return. We therefore encourage you to be very careful when you order, and make sure you select the right size, colour and or specification of the product you wish to buy. If any help is needed, please e-mail us for assistance before you purchase. We are sure you will understand this as this policy is also ongoing in the major chainstore "Argos" (UK) for body jewellery products. |
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